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5 Payment Reminder Email Templates for Unpaid Invoices

Cary Grant by Cary Grant
June 12, 2025
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According to my review of our records, you have an outstanding invoice numbered #10101. If you have any difficulty making the payment, you can just reply to this email or call us at Phone Number. I’m pretty confident you are mostly busy with work, but I’d be grateful if you could spare the time to look over the Invoice attached below. Add this to your contract and payment terms and have them read and sign it. Whatever you decide, make sure to spell out when the clock starts — upon completion of the project/service or the date of the invoice.

Table of Contents

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  • Follow-up strategy for persistent non-payers
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  • Preventing late payments before your invoice is overdue
  • Start with a polite introduction
  • Polite Invoice Reminder Email Templates
  • Email template 2: Polite overdue invoice reminder email
  • Payment Reminder Email Template: Last Effort

Follow-up strategy for persistent non-payers

  • Sign up for free and experience how InvoiceOwl changes the game of payments reminders.
  • Otherwise, we kindly request that you process the payment at your earliest convenience or contact us to discuss any concerns.
  • Once payment is confirmed, we can resume normal service levels within 24 hours.
  • The amount due is Amount Due, and the payment was originally due on Due Date.
  • The tone should be firm and professional, mentioning invoice amount and payment options.

I can’t imagine that those individuals who feel nervous about their personal bills would have a different feeling about their business’s finances. Can you please let me know when I can expect payment for this invoice? I would appreciate it if you could arrange payment by New Due Date. This communication is from a debt collector attempting to collect a debt.

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Following our phone conversation on date, regarding invoice #invoice number for amount, we agreed to expect payment by new date. Please ensure this matter is resolved at your earliest convenience. I just wanted to drop you a quick note to let you know that we have received your recent payment in respect of invoice invoice reference number. We have yet to receive payment from yourselves of amount owed on invoice in respect of our invoice invoice reference number which was due for payment on date due. I just wanted to drop you a quick note to remind you that amount owed on invoice in respect of our invoice invoice reference number is due for payment on date due.

Preventing late payments before your invoice is overdue

  • Even when using collection services, maintain professionalism—your reputation remains important, and the client may still talk about their experience with others in your industry.
  • A copy of the invoice is included with this communication.
  • Preventing late invoice payments requires a proactive and organized approach.
  • With a system like HoneyBook, you can create the best collateral for selling your services, send online invoices and contracts, and get paid through the click of a button.
  • The idea is to get the message across that late payments aren’t acceptable, and the balance must be paid urgently.

With just a few clicks, you can send polite and professional invoice reminder email to your clients, ensuring that you get paid on time. With its neutral tone and general domain, this product is suitable for a wide range of industries and purposes. Next, use a strong letter for an outstanding payment email to highlight the importance of prompt payment. Include details like the invoice number and a brief explanation of the overdue payment reminder.

Small businesses lose billions annually due to delayed payments, and even established companies struggle with cash flow when clients drag their feet on settling accounts. The reality hits hardest when you realize that friendly phone calls and invoice reminder email sample gentle email reminders aren’t cutting through the noise anymore. Email is usually the best overdue invoice payment reminder. Avoid common pitfalls like using overly aggressive language, which can damage client relationships. Failing to include essential details such as invoice numbers, due dates, and payment instructions can confuse recipients and delay payments.

Start with a polite introduction

We kindly request that you immediately satisfy the balance or contact us at company phone number to make a payment arrangement. We noticed your current invoice# invoice number in the amount of balance owed is overdue as of day after due date. Maybe the client responded to your first email and assured you that everything was great and would pay the invoice on time. I wanted to reach out to remind you of the invoice balance balance on your most recent invoice that’s due due date. This will clarify everything for the client and minimizes the chances of them contacting you to get details about their invoice. So the more you provide, the more likely they’ll take care of the invoice without all the back and forth.

Polite Invoice Reminder Email Templates

Multiple payment reminders have gone unanswered, leaving us with no choice but to implement our standard past-due protocol. Savvy businesses go further than simply chasing late payments. Chasing payments can be a hassle and thus our invoice email can save time for you by automating the entire process.

If there are any questions about the charges or if you need a copy of the original invoice, I’m happy to provide that information. I wanted to reach out regarding Invoice #12345 dated March 15th for $2,500, which appears to have passed its 30-day payment terms. As the owner-operator of Clever Content, Eric’s mission is to drive online growth for businesses of all shapes and sizes. Eric is also the Global Marketing Manager for Summa Linguae Technologies, an international language services provider. These procedures are only examples, but it’s best to consult with a business lawyer to determine your best plan before taking any legal action. I just wanted to remind you that invoice #1, totaling $1,000, is due for payment today (October 1).

Turn on automatic payment reminders and ensure you never have to lift a finger to make sure you get paid on time. For 40 polite payment reminders templates you can use for email, text and telephone calls, download our comprehensive free template guide. By implementing the strategies outlined in this guide, you can get paid faster, reduce overdue invoices, and improve cash flow—all while maintaining client trust. Try InvoiceSherpa today and start applying these proven strategies today to elevate your receivables management and drive better financial outcomes. We noticed that the payment for invoice #invoice number, amounting to amount, has not been received yet.

Responding with caution rather than anger is the best action for responding to unpaid invoices. Here are some guidelines for crafting effective payment reminders for customers. For best practice guidance on how to optimise your business’ credit control function, why not check out our ultimate guide to accounts receivables? We offer a complete accounts receivables and invoice reminder solution, which can be easily integrated into your existing accounting system. Browse the Chaser integrations to see which systems you can sync with, including leading software providers like Xero, QuickBooks, Sage, and many more.

Email template 2: Polite overdue invoice reminder email

After the first email you sent, maybe they even responded to it reassuring you that they are aware of their outstanding balance with you and plan to pay it ASAP. Yet, here you are, one week later, and their balance is due. It’s guaranteed that you’re going to have customers that still owe you money, even after you’ve made sure to tell them when their payment is due.

Payment Reminder Email Template: Last Effort

This is an email template to send a final payment reminder and let your customer know of your decision. Introducing Invoice Reminder Email Template, perfect for businesses looking to streamline their payment management process. Whether you’re a small business owner or a freelancer, the Invoice reminder Email Template can help you save time and improve your cash flow. The best payment reminder email format must clearly outline payment details, deadlines, and consequences of non-payment while maintaining a respectful tone.

Please make the payment to the specified bank account on the invoice. Please contact us over the phone at Phone Number for payment options. You might as well chalk up accounts that age this long as a loss and move on.

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